Terms of service

Pricing Policy

All prices on our website are listed in Australian dollars (AUD). Goods and Services Tax (GST) will be applied where applicable. Please note that product prices are subject to regular updates.

Customer Service Policy

At B-Protected, we deliver outstanding customer service and high-quality products. We strive to ensure that all products listed on our website are accurate and current. Suppose an item you ordered is unavailable or we cannot fulfil your order. In that case, we will promptly notify you to offer an alternative item, arrange a backorder, or process a full refund.

Security Policy

When you make a purchase from B-Protected, your payment is securely processed through PayPal, Afterpay or an encrypted card payment provider. If you have any questions or concerns regarding our security measures, please do not hesitate to contact us.

Sourcing

At B-Protected, we value strong relationships with our suppliers, striving for responsible sourcing and improving social and environmental practices. We are committed to following Fair Work and the National Employment Standards for our staff and the embroidery/printing services that are supplied. We uphold a strong stance against bribery and corruption, emphasising ethical business practices with customers and suppliers to promote these values.